The objective of Directors Choice, LLC is to provide the highest level of professional leadership and management services in the Community Association Industry.The associates at Directors Choice, LLC understand that Community Association Management is far more than collecting monthly fees, property inspections, and maintenance agreements. We are not just managing property. We provide Association management services to people. That's an important distinction! As long as we remember that we serve people, we will be successful, which will help your community to be successful.
In order to achieve our vision we have established the following business philosophy:
Maintain the highest level of customer service
Ensure knowledge of the most current industry trends
Assure consistent application of standard business fundamentals such as accounting services, administration services and executive services
Provide clients with Community Managers who are strong in all Association Management disciplines, highly ethical and dedicated
Directors Choice’s goal is not simply to be the best at what we do. Our goal at Directors Choice is to be the best by far at what we do.
In order to achieve our goal, Directors Choice employees work within Five Values that direct our decisions and attitudes towards our work.
Provide the highest standards of service in our industry
Continually increase our level of professionalism through education
Trust and be honest with ourselves and others
Work to exceed clients' expectations/Do more than what we say we will do
Protect our clients' best interest at all times
Mindful of the trust granted by clients and vendors
Exceed the expectations of our boards, owners and tenants
Winning, "can do" attitude
Work as a team
Provide our managers access to continuing education
Keep current with improvements in technology
Include our clients in the education process
Delivering quality outcomes routinely requires structure and discipline
We review our procedures for accuracy, security and efficiency